The hotel is excellent, all the staff try to make the guest feel as comfortable as possible. And that is wonderful. We liked everything.
Renata
ديسمبر ٢٠٢٤
Room had a great view on São Paulo’s skyline, and was very comfortable. Breakfast was amazing, and the breakfast room looks fantastic with all the plants. The gym is the best I’ve seen in a hotel. It is big and super well stocked with weights, machines, including some that you wouldn’t usually see in a hotel gym (stairmaster for example). It is also accessible to external users I believe, but it was never too busy when I went. The pool is great, and makes it hard to believe you are in the centre of Sao Paulo. Staff was nice upon check in and check out and spoke great English.
Raphaëlle
فبراير ٢٠٢٤
Wow! Very impressed. - big queue at reception to check in, so they gave those waiting Prosecco while we waited. - special shout out to Taylor one of their concierge to advise on dinner locations. We loved him!! Amazing advice. - it was my birthday and got very spoilt… bubbles and cake awaiting me in bedroom. Upgraded to include breakfast every day. And Taylor sent a further gift of cake to our room. - breakfast… wow! A hotel group who have moved with the times (rare). Smoothie and juice bar (including super healthy green juice), entire area for special diet options. And made to order chef items such as omelettes etc. also the coffee was great, lovely and strong… again rare for hotels! Would stay at a Renaissance again, and 100% recommend. The staff are all so helpful and friendly. Nothing was too much!
Amanda
يناير ٢٠٢٤
Service excellent, le breakfast is great, the place very confortable and The Theater is the plus .
Lumena
يونيو ٢٠٢٤
Everything was perfect. The location is very convenient, all members of staff were nice, always ready to help, the room was clean, check in and out were fast and smooth, they even allowed me to check out a little later. I not only recommend, but will certainly stay again next time I go to Sao Paulo.
Meneda
يناير ٢٠٢٥
Very good central location, with staff who were very keen to help. The breakfast buffet was one of the best I have ever had with beautiful fresh fruits, smoothies and baked goods. There was also a healthy table with lots of gluten free / plant based treats.
Chuckles1
سبتمبر ٢٠٢٣
The property itself is stunning—beautifully maintained, spotlessly clean, and designed for comfort. My room had an amazing view, which made every morning and evening feel special. The attention to detail in cleanliness and upkeep was impressive, making the stay even more enjoyable.
Lisa
مارس ٢٠٢٥
Great Room, Great Location, and lovely Staff
Harishkumar
فبراير ٢٠٢٤
The location was wonderful.
Marcelobayma
يناير ٢٠٢٥
Service very good , staff v attentive. Arrived at 8am after an overnight flight and our room was available immediately which was so good to have a shower , get changed etc. room was comfortable and shower v good. Breakfast was excellent with a range of foods. Definitely would stay there again
Andrew
نوفمبر ٢٠٢٣